JPM TMS
Terms of Agreement
Last updated:
These Terms of Agreement set out the basis on which You may use the JPM TMS application. Please read them before using the Application.
They apply alongside Our Privacy Policy, which explains what data the Application collects and how it is handled.
Acceptance of These Terms
These Terms of Agreement govern Your access to and use of JPM TMS, the transport management application operated by PT Jawa Pratama Mandiri (“the Company”, “We”, “Us”, “Our”).
By creating an account, signing in, or otherwise using the Application, You confirm that You accept these Terms and agree to be bound by them. If You do not accept them, do not use the Application.
If You are using the Application on behalf of a company or other legal entity, You represent that You are authorised to accept these Terms on its behalf, and “You” refers to that entity.
The Service
The Application provides tools for arranging, recording and monitoring freight and logistics work handled by the Company, including order entry, shipment status, proof of delivery, and related documentation.
The Application is a tool for managing that work. It is not itself the transport contract. The commercial terms of any shipment — price, route, schedule, liability for the goods — are governed by the separate agreement, quotation or consignment note applicable to that shipment, and those documents prevail over anything shown in the Application in the event of a conflict.
Accounts
Access requires an account issued by the Company. Accounts are issued to a named person and are not to be shared.
- You are responsible for keeping Your sign-in credentials confidential.
- You are responsible for all activity that occurs under Your account.
- You must notify Us without delay if You believe Your credentials have been disclosed or Your account used without Your authority.
- We may suspend or withdraw an account where it is necessary to protect the Application, Our operations, or another user.
Acceptable Use
You agree not to:
- use the Application for any unlawful purpose, or to arrange the carriage of goods whose carriage is prohibited by Indonesian law;
- misrepresent the nature, weight, dimensions or contents of a consignment;
- attempt to gain access to data, accounts or systems You have not been granted access to;
- interfere with the operation of the Application, or attempt to circumvent any security or rate-limiting measure;
- copy, scrape or extract data from the Application in bulk, or use it to build a competing service;
- reverse engineer, decompile or disassemble the Application, except to the extent that restriction is prohibited by law.
Data You Provide
You are responsible for the accuracy of the information You enter, including consignee details, addresses, and cargo descriptions. Operational decisions are made on that information, and inaccurate entries can cause misdelivery, delay, or cost.
You confirm that You are entitled to provide Us with any personal data of third parties You enter — a recipient's name and telephone number, for example — and that You have any consent required for Us to process it in order to perform the carriage.
How We handle personal data is set out in Our Privacy Policy, which forms part of these Terms.
Availability
We aim to keep the Application available, but We do not guarantee that it will be uninterrupted or error-free. Access may be suspended for maintenance, for security reasons, or because of failures in networks, devices or third-party services outside Our control.
The Application may be changed, and features may be added or withdrawn, as the underlying operation changes.
Intellectual Property
The Application, its software, design, and the Company's names and marks remain the property of the Company or its licensors. Your account grants You permission to use the Application for its intended purpose; it transfers no ownership.
Data You enter about Your own consignments remains Yours. You grant Us the permission necessary to store, process and transmit it in order to provide the Service and to meet Our legal and record-keeping obligations.
Limitation of Liability
Nothing in these Terms limits liability that cannot be limited under Indonesian law.
Subject to that, the Company is not liable for indirect or consequential loss, loss of profit, loss of business, or loss of data arising from Your use of, or inability to use, the Application.
LIABILITY FOR THE GOODS THEMSELVES IS NOT GOVERNED BY THIS DOCUMENT. Loss of or damage to a consignment is governed by the carriage documents for that consignment and by the applicable transport law. These Terms concern the software, not the freight.
Suspension and Termination
You may stop using the Application at any time and may ask Us to close Your account.
We may suspend or terminate access where these Terms are breached, where an account is used in a way that risks the security or integrity of the Application, or where the underlying commercial relationship ends.
Termination does not affect records We are required to retain, or obligations that have already arisen.
Changes to These Terms
We may update these Terms from time to time. The revised version is posted on this page and the “Last updated” date at the top is changed.
Where a change materially affects Your rights, We will give notice through the Application or by email before it takes effect. Continuing to use the Application after a change takes effect means You accept the revised Terms.
Governing Law
These Terms are governed by the laws of the Republic of Indonesia.
The parties will attempt in good faith to resolve any dispute arising from these Terms by discussion. Failing that, the dispute is subject to the jurisdiction of the courts of Surabaya, East Java.
Contact Us
If you have any questions about these Terms, You can contact us:
- By email: contact@jpmandiri.com
PT Jawa Pratama Mandiri — Jl. Karah Agung No. 45, Surabaya